FAQs

  • What is Shopping Extravaganza?
    Shopping Extravaganza is a one-day, ultimate shopping experience in which ticket holders receive exclusive discounts to stores for one-day only, a catered lunch by Ruby’s, wine tasting, live entertainment and opportunities to win over $90,000 in retailer gift cards and prizes – all while benefiting local charities.
  • When is Shopping Extravaganza?
    Saturday, September 21, 2019.
  • How much are tickets to attend Shopping Extravaganza?
    Pre-sale tickets are $35 per person (plus fees), and can be purchased online or in person at Customer Service. Day of walk-up tickets are $40 per person and can be purchased at the Check-in Tent. Credit card and cash accepted.
  • How much does the charity receive of each ticket?
    Each charity receives $25 for every ticket sold under their organization.
  • Do I have to have a ticket to shop at Citadel Outlets on September 21, 2019?
    No! Regular shopping hours are available to the public, however, the exclusive discounts are only for ticketed event attendees.
  • Where should I park?
    Free parking is available in the open-air Citadel Outlets parking lot; in the 5-story parking garage located directly to the right after turning onto Citadel Drive from Telegraph Road or in the 9-story parking structure located off Hoefner Avenue. Valet parking is available for $5 located on Citadel Drive outside of Michael Kors and Calvin Klein.
  • Is there a vegetarian lunch option?
    Yes, we will have a classic Caesar Salad available as the vegetarian option.
  • Can I bring my child with me to the wine tasting room?
    No, children are not allowed in the tasting room, even if they are accompanied by an adult. You must be 21 years of age or older and have a valid ID to enter.